Vertex-IT runs the support, security and cloud behind businesses across Galway and Connacht — for one fixed fee per user, per month. Senior engineers answer the phone. No scripted call queue, no surprise invoices.
Support, security, cloud and networks from one Galway team — on a fixed monthly cost, with no hourly billing and nothing subcontracted out.
Your IT department, without the payroll. Unlimited remote support, on-site cover across Connacht, proactive patching and asset management — one predictable monthly fee, however busy the month gets.
Defence built for what actually hits Irish SMEs — invoice fraud, ransomware and stolen logins. Documented controls you can hand straight to an insurer, a NIS2 questionnaire or an ISO 27001 auditor.
Migration, tenant hardening and licence right-sizing across Microsoft 365 and Azure. Done over a weekend, and we usually find licences you're paying for twice.
Cabling, firewalls, switching and Wi-Fi that holds up in the building you actually have — fully documented, so you're never hostage to one provider.
Immutable backups and a written recovery plan with real timings. We restore a live workload every quarter, so you know it works before you need it.
Get your systems talking to each other. Automations, APIs and internal tools built by the same engineers who run your infrastructure — so nobody passes the blame.
Budget forecasting, vendor negotiation and a three-year plan. Board-level clarity on what IT costs you now, and what it should cost.
New starter on Monday? Hardware sourced, imaged, encrypted and enrolled, sitting on their desk and ready to log in on day one.
No drawn-out discovery, no six-month transition project. We audit, stabilise, then improve — and you can see exactly where you stand at every stage.
A two-day review of your network, identity, backups and licensing. You get a written risk register and a costed fix list — yours to keep and act on, whether you hire us or not.
We fix what's actually dangerous first: unpatched machines, shared admin passwords, backups nobody has tested, flat networks. The top risks close in weeks, not budget cycles.
Monitoring, patching, helpdesk and security move to us. Your staff get one place to send everything; you get monthly reporting a non-technical board can read in five minutes.
Quarterly sessions turn IT from a cost line into leverage — automation, consolidation and a budget you can defend twelve months ahead.
Vertex-IT started from a frustration we heard again and again: businesses paying a managed service provider every month, and still sorting out their own IT. So we built the opposite — a small, senior team where the engineer who designed your network is the one who answers when it breaks.
We stay small enough to know every client's setup without looking it up, and senior enough to fix the cause rather than escalate the ticket.
Vertex-IT was established in 2026 and we are taking on our first clients now, so these are not client case studies — they are the three jobs we are most often asked about, and exactly how we run them.
Scenario · cloud migrationYou are propping up ageing on-premise servers and dreading the replacement quote. We move mail, files and identity to Microsoft 365, staged across weekends so no working day is lost, and decommission the old kit once you are happy.
Scenario · ransomware responseYou ring mid-incident with production stopped. We isolate the affected machines to stop the spread, restore from immutable backups, then rebuild identity and network segmentation so the same route cannot be used twice.
Scenario · multi-site networkSeveral sites, several separate broadband contracts and nobody sure who to ring. We replace them with one SD-WAN estate, managed Wi-Fi and a single firewall policy across the group, with one place to see all of it.
Indicative pricing for a typical 20–100 seat Irish business. Your fixed quote follows the audit, and the audit costs you nothing. All prices exclude VAT.
The support and security baseline every business needs, covered.
Your full IT department, with security run proactively. Most clients land here.
For multi-site, regulated or compliance-driven organisations.
Tell us roughly where things stand. Within one working day you'll get a reply from an engineer, and a straight answer on whether you actually need us.
Twenty minutes with an engineer, and a free audit you keep either way. If we're not the right fit for you, we'll say so.
